Welcome to pylonpile. This Privacy Policy is designed to explain how pylonpile (hereinafter referred to as “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit www.pylonpile.com (hereinafter referred to as “this Website”) or purchase our virtual game packages.
Data Controller
The Data Controller responsible for processing your personal information is pylonpile (operated directly under the pylonpile brand).
Address: 129 Rainsford Rd, Toronto, ON M4L 3N8 Email: stacking@pylonpile.com Information We Collect
We collect the information necessary to provide our services, including:
Contact Information: Name, email address, and phone number. Transaction Information: Details regarding the packages you have purchased. Technical Data: IP address, browser type, and device information (in compliance with relevant GDPR and CCPA requirements). Payment Processing (Stripe)
To ensure the highest level of security, we do not store your credit card or payment credential data on our servers.
All payment transactions are processed by our third-party payment service provider, Stripe. Stripe’s use of your personal information is governed by its own Privacy Policy, and it is certified as PCI-DSS compliant to ensure the security of your financial data.
Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy:
Transaction Records: Retained for 7 years to comply with relevant tax and accounting laws and regulations in Canada (CRA), the United States (IRS), and Europe. Account Information: Retained for the duration of your active business relationship with us. Legal Compliance: Retention periods may be appropriately extended to fulfill legal obligations or resolve disputes. Age Restrictions (Minimum Age Requirement: 18 Years Old)
This Website and our services are not intended for individuals under the age of 18.
pylonpile does not knowingly collect or solicit personal information from minors. By using this Website, you represent that you are at least 18 years of age.
If we discover that we have collected information from a minor without verifiable parental consent, we will immediately delete the relevant data. Regional Rights
European Users (GDPR): You have the right to access, correct, or delete your data, as well as the right to data portability.
US Users (CCPA/CPRA): You have the right to know what information we collect, and the right to opt out of the “sale” of your information (we do not sell your data).
Canadian Users (PIPEDA): We process your data with your consent and in a transparent manner.
International Data Transfers
As a Canadian brand serving users globally, your data may be processed within Canada. The European Union has recognized Canada as providing an “adequate” level of data protection under the GDPR framework.
Contact Us
If you wish to exercise your data rights or have any questions regarding this Privacy Policy, please contact:
Email: stacking@pylonpile.com Address: 129 Rainsford Rd, Toronto, ON M4L 3N8
