These Terms of Service (hereinafter referred to as the “Terms”) govern your use of the website www.pylonpile.com, as well as your purchase of virtual game bundles from pylonpile (hereinafter referred to as “we” or “us”). By accessing this website or purchasing our products, you agree to be bound by these Terms.
Brand Identity
pylonpile is a self-operated brand platform.
Registered Address: 129 Rainsford Rd, Toronto, ON M4L 3N8 Contact Information: stacking@pylonpile.com Nature of Service: One-time Digital Purchase
All products sold on this website are virtual digital goods and software bundles.
One-time Sale: Each transaction constitutes a one-time purchase and does not involve any subscriptions or recurring billing. No Physical Delivery: All products consist of digital content and do not require physical shipping. Digital content is deemed delivered once it has been sent to your registered email address or becomes accessible via your account dashboard. Immediate Performance and Waiver of Withdrawal Rights (Applicable to the US, EU, and Canada)
In accordance with the EU Consumer Rights Directive (2011/83/EU) and international digital commerce standards:
Explicit Consent: By clicking the “Buy,” “Purchase,” or “Download” button, you explicitly and in advance consent to our immediate commencement of the provision of digital services. Waiver of Rights: Once the delivery of digital content has begun (e.g., a download link has been generated or a bundle has been activated within your account), you acknowledge and agree to waive the applicable 14-day cooling-off period, as well as any rights of withdrawal or return. Refund and Cancellation Policy
Given the non-returnable nature of digital products:
All Sales Are Final: Requests for refunds based on personal reasons (such as a change of mind or accidental purchase) will not be accepted. Defective Products: If a digital product is proven to contain technical defects or fails to function properly, you may contact stacking@pylonpile.com within 7 days of purchase to request a technical review and resolution.
Dispute Policy: Unauthorized chargebacks or fraudulent disputes may result in the immediate termination of your account access and may be reported to payment processing providers and relevant credit reporting agencies. Intellectual Property
All content on www.pylonpile.com—including, but not limited to, images, logos, game mechanics, and related materials—constitutes the exclusive original assets of pylonpile or is used under valid commercial license. Unauthorized reproduction, modification, or redistribution is prohibited.
Payments and Billing
Secure Processing: All payment transactions are processed via Stripe; we do not store your credit card information.
Billing Descriptor: Your bank or credit card statement may display the name “pylonpile.com.”
Payment Authorization: By completing a purchase, you authorize a one-time charge and confirm that you are the legitimate holder of the payment method used.
Governing Law
These Terms are governed by the laws of Canada and applicable federal laws, without regard to conflict of laws principles. Where applicable, mandatory consumer protection laws in your country or region (such as the United States or the European Union) may still apply.
